A study on justifications for choices: Explanation patterns and guidelines

dc.contributor.authorNunes, Ingrid Oliveira de
dc.contributor.authorMiles, Simon
dc.contributor.authorLuck, Michael
dc.contributor.authorLucena, Carlos Jose Pereira de
dc.date.accessioned2026-09-14T14:02:28Z
dc.date.issued2012-02-16
dc.description.abstractMany different forms of explanation have been proposed for justifying decisions made by automated systems. However, there is no consensus on what constitutes a good explanation, or what information these explanations should include. In this paper, we present the results of a study into how people justify their decisions. Analysis of our results allowed us to extract the forms of explanation adopted by users to justify choices, and the situations in which these forms are used. The analysis led to the development of guidelines and patterns for explanations to be generated by automated decision systems. This paper presents the study, its results, and the guidelines and patterns we derived.
dc.identifier.urihttps://hdl.handle.net/10012/24278
dc.language.isoen
dc.publisherUniversity of Waterloo
dc.relation.ispartofseriesComputer Science Technical Reports; CS-2012-03
dc.subjectuser explanation
dc.subjectguidelines
dc.subjectpatterns
dc.subjectrecommender systems
dc.subjectdecision support systems
dc.titleA study on justifications for choices: Explanation patterns and guidelines
dc.typeTechnical Report
uws.contributor.affiliation1Faculty of Mathematics
uws.contributor.affiliation2David R. Cheriton School of Computer Science
uws.peerReviewStatusUnreviewed
uws.scholarLevelFaculty
uws.typeOfResourceTexten

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