Stop clicking on “update later”: Persuading users they need up-to-date antivirus protection

Zhang-Kennedy, Leah; Chiasson, Sonia; Biddle, Robert

Stop clicking on “update later”: Persuading users they need up-to-date antivirus protection

dc.contributor.author	Zhang-Kennedy, Leah
dc.contributor.author	Chiasson, Sonia
dc.contributor.author	Biddle, Robert
dc.date.accessioned	2022-03-08T21:40:51Z
dc.date.available	2022-03-08T21:40:51Z
dc.date.issued	2014-05
dc.description	This is a post-peer-review, pre-copyedit version of a book chapter published in Persuasive Technology. The final authenticated version is available online at: https://doi.org/10.1007/978-3-319-07127-5_27	en
dc.description.abstract	Online security advice aims to persuade users to behave se- curely, but appears to have limited effects at changing behaviour. We pro- pose security advice targeted at end-users should employ visual rhetoric to form an effective, memorable, and persuasive method of communica- tion. We present the design and evaluation of infographics and an online interactive comic developed to persuade users to update their antivirus software. Results show superior learning and behavioural outcomes com- pared to mainstream text-only security advice.	en
dc.description.sponsorship	Office of the Privacy Commissioner of Canada (OPC)	en
dc.identifier.uri	https://doi.org/10.1007/978-3-319-07127-5_27
dc.identifier.uri	http://hdl.handle.net/10012/18097
dc.language.iso	en	en
dc.publisher	Springer	en
dc.relation.ispartofseries	Persuasive Technology;
dc.subject	antivirus	en
dc.subject	persuasive visualization	en
dc.subject	usable security	en
dc.title	Stop clicking on “update later”: Persuading users they need up-to-date antivirus protection	en
dc.type	Book Chapter	en
dcterms.bibliographicCitation	Zhang-Kennedy, L., Chiasson, S., & Biddle, R. (2014). Stop Clicking on “Update Later”: Persuading Users They Need Up-to-Date Antivirus Protection. In A. Spagnolli, L. Chittaro, & L. Gamberini (Eds.), Persuasive Technology (pp. 302–322). Springer International Publishing. https://doi.org/10.1007/978-3-319-07127-5_27	en
uws.contributor.affiliation1	Stratford School of Interaction Design and Business	en
uws.contributor.affiliation2	Stratford School of Interaction Design and Business	en
uws.peerReviewStatus	Reviewed	en
uws.scholarLevel	Faculty	en
uws.typeOfResource	Text	en

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