Beyond Algorithm Aversion: The Impact of Conventionality on Evaluation of Algorithmic and Human-Made Errors

dc.contributor.authorTariq, Hamza
dc.date.accessioned2024-08-23T16:19:59Z
dc.date.available2024-08-23T16:19:59Z
dc.date.issued2024-08-23
dc.date.submitted2024-08-19
dc.description.abstractPrior research has found that when an algorithm makes an error, people judge it more severely than when the same mistake is made by a human. This bias, known as algorithm aversion, was investigated across two studies (N = 1199). Specifically, we explored the effect of the status quo on people’s reactions to identical mistakes made by humans and algorithms. We found significant algorithm aversion when participants were informed that the decisions described in the scenarios are conventionally made by humans. However, when participants were told that the same decisions are conventionally made by algorithms, the bias diminishes, is eliminated, or even reverses direction. This effect of varying whether the algorithm or the human is described as the convention had a particularly strong influence on recommendations of which decision maker should be used in the future. These findings suggest that the existing status quo has a consequential influence on people’s judgments of mistakes. Implications for people’s evolving relationship with algorithms and technology are discussed.
dc.identifier.urihttps://hdl.handle.net/10012/20874
dc.language.isoen
dc.pendingfalse
dc.publisherUniversity of Waterlooen
dc.relation.urihttps://osf.io/29sj7/
dc.subjectalgorithm aversion
dc.subjectalgorithm appreciation
dc.subjecterror judgements
dc.subjectstatus quo bias
dc.subjectconventionality
dc.subjectalternate aversion
dc.titleBeyond Algorithm Aversion: The Impact of Conventionality on Evaluation of Algorithmic and Human-Made Errors
dc.typeMaster Thesis
uws-etd.degreeMaster of Arts
uws-etd.degree.departmentPsychology
uws-etd.degree.disciplinePsychology
uws-etd.degree.grantorUniversity of Waterlooen
uws-etd.embargo.terms0
uws.comment.hiddenno comments.
uws.contributor.advisorFugelsang, Jonathan
uws.contributor.advisorKoehler, Derek
uws.contributor.affiliation1Faculty of Arts
uws.peerReviewStatusUnrevieweden
uws.published.cityWaterlooen
uws.published.countryCanadaen
uws.published.provinceOntarioen
uws.scholarLevelGraduateen
uws.typeOfResourceTexten

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